DELIVERY

Delivery & Shipping

We understand the anticipation that comes with awaiting your new pieces. That is why every order is prepared with the highest level of care and attention, and processed within 1–3 business days.

Worldwide Shipping — We deliver to every corner of the globe, wherever you are.

Complimentary Shipping — Shipping is entirely on us. No additional costs, no minimum order required.

Delivery Time — Typically 7–12 business days, depending on your location.

Tracking — A tracking number will be provided the moment your package leaves our facility, allowing you to follow its journey to your door.

Safe & Secure — Every order is carefully packed and secured to ensure your pieces arrive in impeccable condition.

Please note that during periods of exceptionally high demand, slight delivery delays may occur. We sincerely appreciate your patience and understanding.

Should you have any questions regarding your order or delivery, please do not hesitate to reach out to our team at velainatelier@outlook.com — we are always delighted to assist.